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WHAT SETS US APART
Awesome Support
We are a service driven ISP that strives to provide our customers with an end-to-end support solution. Our 5-star customer reviews are a testament to this.
"Everything is connected" Ideology
We understand IoT. We understand that various other connected devices can influence your internet experience, hence our support is not ringfenced around your internet connection.
End-to-End Solutions
With our roots planted in the ICT industry since 2005, we are in a unique position to provide solutions ranging from Internet Connectivity to Servers, Installations and Hosting.
Business Connectivity
Our Business connectivity solutions extend to VoIP and PABX offerings, as well as software sales and support, server hosting and the supply of office automation solutions.
Pricing
We are of the belief that access to reliable high speed uncapped internet is a necessity, not a luxury. We will always strive to offer you the best possible price.
Free Internet
In line with our ideology of internet being a necessity rather than a luxury, we endeavor to offer free internet connectivity to all registered schools within our Fibre coverage area.
OUR RANGE OF RESIDENTIAL SERVICES Our Fibre & Wireless internet connections are Uncapped, Unshaped & Unthrottled
OUR TYPICAL MONTH IN NUMBERS
920
Netflix episodes streamed
760
Hours of gaming
280
Hours of DSTV streamed
14,300
Chat messages replied to
6
Minutes to reply to chats
Why our customers love us
In a recent survey (Janaury - March 2024), we found that about 59% of our customers joined or switched to Krypton Web because
of our service reviews and word of mouth referrals from family, friends and neighbours!
Kamruddi
Very good experience with the engineer to setup the device. He was very professional, patient, sounded so keen to assist, what a good example of good customer service. I will definitely recommend Krypton Web Fibre Services.
Connor C
I had a great experience with Krypton Web. When my connection went down, I contacted them via WhatsApp, and their support team responded quickly. They guided me step-by-step to fix the issue and were extremely patient and helpful. Excellent service and convenient support channel—highly recommend!
Ibraaheem Allie
11/10 – The best ISP in Cape Town
Excellent service, always available, always connected
Roy Gardener
It’s not often I write a review, … my new router was delivered within two hours, and right on time as promised! Once my previous ISP had canceled the line, I let Krypton Web know via the WhatsApp line (which by the way is brilliant and response time is on point) on a Sunday morning at 09h00. I was up and running before midday with perfect connection!! I’ve been delaying switching ISP as I thought it would be too much of a mission, but the entire process and experience with Krypton had been phenomenal.
Mariam Sattar
I am a not so tech savvy person. … A quick WhatsApp to Krypton Web and their patient guidance got my internet working no time
. I’m a little more tech savvy now
Adjoa Ayivor
Most efficient installation ever! … ordered early yesterday and my line is up and running. Octotel & Krypton Web are clearly a winning combination
Naazhim Hudsonberg
Had a good WhatsApp chat with someone and they helped me quickly and professionally. Would recommend there service to anyone they really deserve praise
Amy van Wyngaardt
Noloyiso B
Zulfi Parker
If you want great service and support, LOOK NO FURTHER! Truly a customer focused ISP….what are you waiting for?
Shaheed Osman
Had a problem with router after hours. Technician (Waseem) assisted me easily via WhatsApp to setup router again. Highly recommend Krypton
Hawa Parker
I was assisted by a person named Waseem who was extremely helpful. I have been with Krypton Web for the past 3 years and have always experienced great service
Natasha Tango
I can not explain how happy I am with their service, they are always ready to assist..thank you and keep up the great work, all of you I appreciate it.
Radia Hassan
Customer centric!! My journey with Krypton Web only started but what a great experience already! Always fast and helpful responses and updates via phone or so convenient, WhatsApp. Best part is that it is actual people responding directly to your query!!
Dominic
I’m impressed with level of service l received from Krypton from day 1 until now! Product also off the chart! Thanks Krypton!
Wesley Bresendale
If you want UNMATCHED customer service and seamless service provision, Krypton Web is the way to go. Their tech support is always available and willing to help, no call centre agents and chatbots annoying you.
Fabian Taai
Proper team of legends that made sure I am always connected after having a slight issue with my connectivity. I have recommended them to all my friends and family and nothing but great reviews from them as well
Gareth Swartz
The most helpful service I’ve experienced. Always available to guide and assist at any time. Highly recommended
Natheer Jacobs
Best SP by far.. Excellent response times. overall service will always be 5/5 Friendly and helpful whenever the need arises! Would Recommend Krypton Web to anyone looking for great quality of internet and efficiency!
Anthony F
If this ISP is available in your area, you have no need to consider another ISP. The customer service is probably the best I’ve ever experienced. Keep up the great work Krypton Web.
Tamsyn Mentor
Always fantastic customer service. Prompt response to queries and requests and always keeps us updated when issues arise and when it will be resolved. Best internet service provider I’ve dealt with to date.
Abdul-Kader Mohamed
Mad good service!!! Leave your internet service provider and become a Kryptonian 💯 you won’t regret it..
Abdullah Safodien
They have Exceptional customer support and service and Will help with any problem you have, extremely understanding and patient.